Shipping Policy

 

Shipping Policy – KaratKart.com

At KaratKart.com, we are committed to delivering your jewelry safely, securely, and promptly. Our shipping policy is designed to ensure a smooth and transparent delivery experience for our valued customers, whether you are located in India or anywhere across the globe.


1. Processing Time

  • Orders are processed within 1-5 business days after payment confirmation.

  • Processing time may vary during peak seasons, holidays, or unforeseen circumstances.

  • Once your order is shipped, you will receive a confirmation email with tracking details.

2. Shipping Time & Delivery

We offer worldwide shipping with estimated delivery times as follows:

Region Estimated Delivery Time
USA 7-20 business days
Canada 10-25 business days
Europe 10-30 business days
Australia/NZ 10-30 business days
Asia 10-35 business days
Middle East 15-40 business days
South America 15-45 business days
Africa 20-50 business days
  • Delivery times may vary due to customs processing, local postal services, and unforeseen delays.

  • Certain remote locations may experience longer shipping times.

3. Shipping Costs & Methods

  • Standard shipping rates are calculated at checkout based on destination and package weight.

  • Free shipping may be available on certain promotions or for orders above a specified amount.

  • Expedited shipping options (if available) will be shown at checkout with additional costs.

4. Customs, Duties & Taxes

  • International shipments may be subject to customs fees, import duties, and taxes imposed by the destination country.

  • These charges are the customer’s responsibility and vary by country. We recommend checking with your local customs office for more details.

  • We are not responsible for delays caused by customs clearance.

5. Tracking Your Order

  • Once shipped, you will receive a tracking number via email.

  • Tracking updates may take 2-7 business days to reflect in the system.

  • Some international shipments may have limited tracking updates due to local courier policies.

6. Lost, Stolen, or Delayed Shipments

  • If your order has not arrived within the estimated timeframe, please check the tracking details first.

  • If your package is lost or significantly delayed, contact us at Info@karatkart.com for assistance.

  • We are not responsible for stolen packages after delivery confirmation.

7. Order Changes & Cancellations

  • Orders can only be modified or canceled within 24 hours after purchase.

  • Once an order is processed and shipped, it cannot be changed or canceled.

8. Incorrect Address

  • Customers are responsible for providing accurate shipping information.

  • If an incorrect address is provided and the package is returned, reshipping costs will be the customer’s responsibility.

9. Shipping Restrictions

  • We currently do not ship to certain restricted countries due to logistical limitations or import restrictions.

  • If we are unable to ship to your country, you will be notified before your order is processed.


Contact Us

For any shipping-related inquiries or assistance, please contact us at:
📧 Info@karatkart.com

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